Support
How can we help?
The app has a full manual under Help, and a Send feedback button for bugs and ideas. For anything else, email support@ohbrer.com.
Common questions
I lost my licence key
In the app, open Settings › Licence and choose Lost your key?, or recover it here. If the app is still working, Email me my key sends it to the address you bought with.
I'm moving to a new computer
On the old computer, right-click your book and choose Export book…. Install the app on the new one, enter your key in Settings › Licence (it asks you to confirm moving the licence), then right-click a book and choose Import a book….
My subscription ended. Is my data gone?
No. Everything stays readable and exportable. Subscribe again and enter the new key to carry on where you left off.
How do I cancel?
Use the link in your Stripe receipt email, or email us and we'll do it for you. Your key keeps working until the end of the period you paid for.
Where is my data?
On your computer (or your server), in the app's own data folder. We never receive it. See the privacy policy for the little we do receive.